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  • We will do our best to answer your inquiry as soon as possible, but in some circumstances it may take time for us to respond. Please note that our office is closed on weekends, National Holidays and the New Year Holiday [Dec.29-Jan.3] and therefore inquires will be answered on or after the next business day.
  • Please understand that we may not be able to answer inquiries that contain incorrect information or inappropriate content.
  • We may contact you by phone, depending on the nature of the inquiry.
  • We send our replies to answer specific inquiries of individual customers. Using any part of the entire response for other purposes than intended is strictly prohibited. Personal information will not be disclosed to third parties.

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